Ordering Information
How to Order Online
We changed over to selling DVDs via Createspace and not
selling other items except where we still have a little inventory left
over. You will find yourself at a shopping cart which mentions Createspace
if you are buying a DVD.
For the few remaining other items, you'll pay via Paypal and one of
us, or more likely someone we contract with, will fill the orders.
What We Do with Your E-mail Addresses
Nothing.
We don't make them available to anyone else and we don't keep a database
of them ourselves.
To Order by Mail
We are only selling a few items ourselves now, and these are set up
on their webpages to be ordered through Paypal. You do not have to have
a Paypal account to place an order through them -- you can use a credit
card.
If you want to mail us a check, do be aware that we may hold your order
until the check clears your bank. You can do this, for the few videos
and books we still sell, by calculating the shipping according to the
following table, and if you are a Colorado resident, you need to add
2.9% sales tax to the price of the item but not to the shipping cost. Mail the check to Hartworks, Inc. PO Box 632, Crestone, CO 81131.
All the DVDs are
manufactured on demand by a company called Createspace.
Our Returns Policy
We are now bound by the returns policy of Createspace. In a nutshell,
DVDs are only returnable if they are defective. If that should happen,
contact Createspace since they manufacture the DVDs.
Any questions? Contact us.
Contact us at rosana at hartworks dot com.
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