Ordering Information

Click on the heading to go to that topic, or just scroll down:

How to Order Online and How It's Safe
What We Do with Your E-mail Addresses
How to Order by Phone, Fax, or Mail
Foreign Orders
Our Returns Policy
If You Receive Defective Merchandise
Any questions? Contact us!

How to Order Online

We changed over to selling DVDs via Createspace and not selling other items except where we still have a little inventory left over. You will find yourself at a shopping cart which mentions Createspace if you are buying a DVD.

For the few remaining other items, you'll pay via Paypal and one of us, or more likely someone we contract with, will fill the orders.

What We Do with Your E-mail Addresses

Nothing.

We don't make them available to anyone else and we don't keep a database of them ourselves.

To Order by Mail

We are only selling a few items ourselves now, and these are set up on their webpages to be ordered through Paypal. You do not have to have a Paypal account to place an order through them -- you can use a credit card.

If you want to mail us a check, do be aware that we may hold your order until the check clears your bank. You can do this, for the few videos and books we still sell, by calculating the shipping according to the following table, and if you are a Colorado resident, you need to add 2.9% sales tax to the price of the item but not to the shipping cost. Mail the check to Hartworks, Inc. PO Box 632, Crestone, CO 81131.

All the DVDs are manufactured on demand by a company called Createspace.

Our Returns Policy

We are now bound by the returns policy of Createspace. In a nutshell, DVDs are only returnable if they are defective. If that should happen, contact Createspace since they manufacture the DVDs.

Any questions? Contact us.

Contact us at rosana at hartworks dot com.